Despite large commissions, Securus Technologies says it adds huge value for inmates

No one is ever happy about paying high rates for making phone calls. This is especially true for those who are locked up in the nation’s prison. Being a captive audience, the inmates in America’s prisons are often deeply dissatisfied with the rates they pay to make outgoing phone calls, especially when those rates exceed the amounts that would otherwise be paid on the free market.

But it is also important to understand that the prison system operates completely differently from the free market. Many of the nation’s prisons rely heavily on the revenues that are generated from inmate calling. This money is not just used to maintain the phone systems of the prison themselves, it is also used to fund other budgetary shortfalls, including the ability of those prisons to adequately staff and maintain open beds for prisoners.

While inmates may be deeply unsatisfied with this arrangement, understandably not being excited about paying for their own incarceration, there are situations where this money that is raised from phone revenues goes directly to improve an inmate’s living standards. For example, throughout the state of California, Securus Technologies, one of the nation’s leading inmate communications providers, has paid hundreds of millions of dollars in commissions to the institutions where does business.

This, in turn, has enabled many of those institutions to reduce the number of inmates who are forced to bunk in open-air gyms due to overcrowding. As long as the revenues generated from phones are able to provide inmates with more beds in traditional cells, it means that fewer inmates will be required to bunk in dangerous open-air gym situations, where it is not uncommon for violence to erupt at any moment.

This is just one way in which the inmates paying for outgoing phone calls are actually contributing to their own safety and well-being.


How Securus Technologies Is Changing How Security Works

Securus Technologies is headquartered in Texas, and they have been able to serve more than 1.2 million inmates across North America. They serve to provide incident management, information management, inmate self service, emergency response services, among many others. They are a leading provider of criminal justice solutions to provide safety and investigation throughout facilities across the nation. They focus primarily on preventing inmate-on-inmate crimes. Over the years, they have received letters from inmates and their families helping them stay safe and away from danger.


One of the letters came from somebody who managed a correctional facility. He explained that for more than a decade, they have used the technology provided by Securus to help create complete safety. Their goal is to provide incarceration safety and also keep everyone outside of the facilities in safety as well. Many locations utilize this technology to keep a watchful eye on everybody efficiently using effective strategy and technology.


The truth is that everybody in a correctional facility is in potential danger, and this technology keeps everybody working there in safety. There are many investigative tools that can allow for staff to understand complaints and potential threats to security. Using this technology can save the lives of those who work in these locations.


The company does everything that they can to make a difference. They have even partnered up with programs like the Prison Entrepreneurship Program that was originally established back in 2004 to help with funding and support. This program is focused on helping students incarcerated to receive the guidance for a brighter future despite living behind bars. It’s incredible training to receive, and their graduation program can inspire and help those move forward in life. Securus Technologies is making big change for those behind bars, and they definitely know how to provide great technology to facilities.